In a world where customer relations are at the heart of business strategy, a high-performance CRM tool like VTiger is becoming indispensable. This course provides a step-by-step, hands-on introduction to VTiger Cloud CRM, designed for SMEs and their marketing, sales and support teams.
Whether you're new to VTiger or want to structure your use, this program is designed to enable you to progress at your own pace and with complete autonomy. The objective? To enable every user to navigate through the CRM, find their data, use it efficiently and save time in their day-to-day work.
This course consists of two main parts:
- A guided exploration of the VTiger interface, to help you find your way around, customize your workspace and use views and dashboards.
- A complete case study, illustrating the lifecycle of a prospect through to invoicing, to discover CRM in action and understand the logic of connected modules.
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