This privacy statement was updated on March 28, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.opencrmsolutions.com. We recommend that you read this declaration carefully. We comply with the requirements of privacy legislation when processing your personal data. This means, among other things, that:

  • we clearly indicate the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to that which is necessary for legitimate purposes;
  • we first ask for your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data, and we require the same of parties processing personal data on our behalf;
  • we respect your right to consult, correct or delete your personal data if you so request.

If you have any questions or would like to know exactly what data we hold, please contact us.

1. Cookies

Our website uses cookies. For more information on cookies, please refer to our Cookie Policy. 

2. Disclosure practices

We disclose personal information if we are required to do so by law or court order, in response to a law enforcement agency, to the extent permitted by other provisions of law, to provide information, or for the investigation of a matter related to public safety.

If our website or organization is taken over, sold or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of complete IP addresses is blocked by us.

3. Security

We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to data is protected and that our security measures are regularly reviewed.

4. Third-party websites

This privacy statement does not apply to third-party websites linked to our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

5. Changes to this privacy statement

We reserve the right to modify this privacy statement. We recommend that you check this privacy statement regularly for any changes. In addition, we will actively inform you whenever possible.

6. Access and modify your data

If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: you have the right to access your personal data known to us.
  • Right of rectification: you have the right at any time to add to, correct, delete or block your personal data.
  • If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer them in their entirety to another data controller.
  • Right to object: You may object to the processing of your data. We will comply, unless there are grounds for doing so.

Make sure you always clearly indicate who you are, so that we can be sure not to modify or delete the data of the wrong person.

7. Automated decision-making

We make decisions on the basis of automated processing with regard to matters that may have (significant) consequences for individuals. These are decisions made by computer programs or systems without human intervention.

Newsletters

8. File a complaint

If you are not satisfied with the way we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the data protection authority.

9. Data Protection Officer

Our data protection officer has been registered with the data protection authorities in an EU member state. If you have any questions or requests concerning this privacy statement or for the data protection officer, you can contact Safyatou Diallo, via or [email protected].

10. Contact

INSPIRE DEMAIN
27 rue des lavandes 38500 COUBLEVIE
France
Website: https: //www.opencrmsolutions.com
E-mail: [email protected]
Phone number: 0769390972

11. Data requests

For the most frequent requests, we also offer you the possibility of using our data request form.

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Appendix

1. Collection and Use of Personal Data

1.1 E-mails and Newsletters

If you are a newsletter subscriber, site member or customer, you may receive e-mails from us. These communications only concern the services to which you have subscribed or for which you have given your consent.

We use your name and e-mail address to send you our communications. Your IP address is also recorded when you register, to prevent misuse.

E-mails are sent via MailPoet, Mautic and the WordPress Sendmail system, which enable us to track openings and clicks in order to improve our content. No personally identifiable data is transmitted to third parties other than your e-mail address.

MailPoet cookies

mailpoet_page_view (3,650 days): tracks the last time a subscriber visited our site.

mailpoet_revenue_tracking (14 days): tracks purchases made in response to a newsletter.

mailpoet_subscriber (3,650 days): tracks a subscriber's commitment.

popup_form_dismissed_{$formId} : évite l’affichage répété d’un formulaire refusé.

 

2. Membership management - Academy and Webinars

2.1 Data collected

When you register for the Academy or a webinar, we collect :

Name, e-mail address, login and password to create your account.

Billing address and telephone number to validate your transactions.

Payment information (credit card number, expiration date, security code), securely transmitted to our payment gateway.

Session cookies to track connections and interactions with the site.

 

3. e-Learning (LMS) and Progress Data

We collect data related to your use of our online training courses, including :

Your e-mail address to manage your account.

Your progress in courses, quiz scores, homework and comments.

The period of data retention is limited to the period of activation of your account.

Data Access

Only administrators and group managers can access :

Information on orders, courses taken and progress.

Any other information added to your WordPress user profile.

Data Sharing

We share certain information with third parties to provide our services, such as :

Analysis and reporting tools.

Marketing services (e.g. MailPoet, Mautic).

Secure payment gateways.

Payments

We accept payment via Stripe and bank transfer. When processing transactions, data such as the purchase amount and billing address are transmitted to Stripe to finalize your order. For more information, please consult Stripe's Privacy Policy.

 

4. Data rights and security

You have the right to access, modify or delete your personal data at any time. We implement security measures to protect your information from unauthorized access.

If you have any questions about privacy, please contact us at [your contact email].

 

Last update: [Date]

MailPoet

E-mails and MailPoet newsletter

If you have subscribed to our newsletter or if you are a member of our site (you can log in) or if you have made a purchase on our site, there is a good chance that you will receive e-mails from us.

We will only send you e-mails that you have agreed to receive, or that relate to the services we provide.

To send you e-mails, we use the name and e-mail address you have provided. Our site also stores the IP address you used when you signed up for the service to prevent abuse of the system.

This site may send e-mails via the MailPoet sending service. This service allows us to track the clicks and opens of our e-mails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this site, with the exception of e-mail addresses.

MailPoet

E-mails and MailPoet newsletter

If you have subscribed to our newsletter or if you are a member of our site (you can log in) or if you have made a purchase on our site, there is a good chance that you will receive e-mails from us.

We will only send you e-mails that you have agreed to receive, or that relate to the services we provide.

To send you e-mails, we use the name and e-mail address you have provided. Our site also stores the IP address you used when you signed up for the service to prevent abuse of the system.

This site may send e-mails via the MailPoet sending service. This service allows us to track the clicks and opens of our e-mails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this site, with the exception of e-mail addresses.