Mautic Support & Optimization

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Optimize your Mautic!

Manage your marketing automation stress-free with our dedicated Mautic support subscriptions.

Benefit from expert support to ensure the reliability, performance and efficiency of your automation solution.

Why choose our Mautic support?

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Recognized expertise in marketing automation & CRM

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Optimizing deliverability: your emails arrive safely in your inbox

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Advanced campaign configuration: automation, scoring, segmentation

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Technical & strategic support: Mautic optimized for your business objectives

Our MAUTIC support plans

Standard Mautic support

To keep your Mautic running smoothly

  • Technical assistance: Diagnosis and resolution of bugs and system errors

  • Email support: Response within 48 hours

  • Annual platform audit: status report & recommendations

  • Check cron jobs: Make sure scheduled tasks are running smoothly

  • Basic email control: Checking logs and detecting errors

Mautic Advanced Support

For a high-performance platform that's always up to date

  • Support by email & chat: Response within 24 hours

  • Upgrade support: Secure upgrade of Mautic Open Source

  • Help with integrations : Assistance with connection to CRM, Zapier, emailing platforms (Mailgun, Sendgrid, etc.)

  • Performance optimization: Improved system speed and efficiency

  • Basic analysis of email deliverability: Recommendations for avoiding spam

Mautic Expert Support

For advanced management and priority support

  • Advanced audit of your Mautic Open Source or Cloud

  • Specific development: complex automation, custom integration via API

  • Dedicated SLA: Service commitment with guaranteed responsiveness

  • Expert deliverability monitoring: analysis of SMTP returns, database segmentation, test mailings using specialized tools

  • Volume of hours adjustable to your needs

Ask for OCS SUPPORT rates

Ask for OCS SUPPORT rates

Our other Mautic services

Mautic expertise

Designing your Mautic environment

MAUTIC configuration

Open Source personalized marketing automation.